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FAQ
1. What services does onekbar.com provide?
onekbar.com is a home service platform where you can book various services such as cleaning, electrician, plumbing, beauty services, painting, and more.
2. How can I book a service?
Go to onekbar.com, select your desired service, provide the necessary details, and confirm your booking.
3. Do I need to make an advance payment before receiving the service?
No, for most services, you can pay after the service is completed. However, some specific services may require advance payment.
4. How long will it take to receive the service?
It depends on your location and the type of service. The estimated service delivery time is mentioned at the time of booking.
13. What should I do if the service partner does not perform the task properly?
You can report the issue to our customer support, and we will take appropriate action to resolve it.
14. Can I check service availability in my area?
Yes, you can enter your location on our website to see the available services in your area.
15. Can I book a service for a location other than my current location?
Yes, you can specify the desired service location while booking.
5. How can I cancel or modify my booking?
Go to your account, navigate to the “My Bookings” section, and select the necessary option. You can also contact our customer support support@onekbar.com for assistance.
6. Can I hire a service partner for a specific period?
Yes, you can specify the required duration while booking the service.
7. Can I choose my preferred service partner?
If the service partner is available, you can rebook with the same provider. However, availability is subject to change.
8. What payment methods do you accept?
We accept cash, UPI, debit/credit cards, and mobile wallets.
9. Can I get a refund if there is an issue with the service?
Yes, if the service is not delivered properly and the complaint is valid, partly or fully refund will be processed accordingly.
10. How can I avail discounts or coupons?
Discounts and offers are updated on our website and social media pages.
11. Do you conduct background checks on service partners?
Yes, we verify all our service partners before onboarding them.
12. Will the service provider bring the necessary tools?
For most services, our professionals carry their own tools. However, some specific services may require the customer to arrange certain equipment.